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Latest help articles

30 Day Mail Deletion Information

Some customers may want to keep at least a few of their emails for longer than 30 days, so it’s IMPORTANT you have downloaded your own copy before we remove it from our servers.

Important Information Regarding Your Demon Email Service

Following your migration to our new Demon email platform, we’ve noticed that some emails have been retained for longer than the advised standard 30 days.

Demon Relay Change

On 29 May 2013, we’ll be making some changes to our email service, which will affect customers who use our email relay MX service and manage their own service configuration within their network.   

Windows Live Mail Configuration Guide

Load Windows Live Mail. Click on the “Accounts” tab along the top. Click on the “+Email” symbol on the far left. Make sure this screen is populated as follows

Technicolor Router Support

This guide covers the following: How to access the router How to check or change the ADSL login details Checking your line stats/sync information Wireless Game and Application Sharing Event Logs Documentation