Windows Live Mail Configuration Guide

  • Load Windows Live Mail.

  • Click on the “Accounts” tab along the top.
  • Click on the “+Email” symbol on the far left.

  • Make sure this screen is populated as follows:
    • Email address – The full Demon email address you have always used (e.g. bob@yourhostname.demon.co.uk or sarah@domainname).
    • Password – The new password we assigned you, or whatever you changed it to in the Demon Email Management Portal, if you’ve changed it.
    • “Remember this password” is ticked.
    • Display name for your sent messages – Your real name as you’d like it to appear in emails.
    • “Make this my default email account” is ticked.
    • “Manually configure server settings” is ticked.
  • Click “Next”.

  • Make sure this screen is populated as follows:

Incoming server information
Server type – POP
Server address – mail.demon.co.uk
Port – 995
“Require a secure connection (SSL)” is ticked.
“Authenticate using” is set to clear text.
Logon user name – administrator@yourhostname.demon.co.uk or whatever address you set as Primary in the Demon Email Management Portal, if you’ve changed it.

Outgoing server information
Server address – smtp.demon.co.uk
Port – 25
“Require a secure connection (SSL)” is ticked.
“Requires authentication” is ticked.

  • Please note – some anti-virus programs may not be able to scan outgoing email, if an encrypted SSL connection is used, in which case you will need to remove the SSL option.
  • Click “Next”.

  • Click “Finish”.

  • On the main Windows Live Mail screen, click the “Properties” symbol on the top left of the screen.
  • Click on the “Advanced” tab at the top.
  • Ensure “Leave a copy of messages on the server” is ticked.