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Category : Troubleshooting and FAQs

Why isn’t this Demon broadband product available on my line?

When you’re trying to order a Demon broadband product through our website, you may get a response saying the product isn’t available and offering you an alternative. For example: There are a number of reasons why you may not be able to

Generic ADSL Router Settings

When setting up your ADSL router to connect to your Demon Broadband service, you’ll need to use the following settings: VPI: 0 VCI: 38 Encapsulation: PPPoA (PPP over ATM)

iPhone Configuration Guide

Select the “Settings” menu Select “Mail, Contacts, Calendars” Select “Add Account…” Select “Other” Select “Add Mail Account” Make sure you have selected IMAP and populated this screen as follows

Dynamic Line Management Frequently Asked Questions

What is Dynamic Line Management (DLM)? Dynamic Line Management (DLM) is an automatic system that’s designed to give you the best broadband performance for your line.

SPF Basic Support

What’s happening with Demon mail? Why do we need to improve security? What changes have been made to spam filtering? What is Sender Policy Framework (SPF)? What are the benefits of SPF? Can I opt out of Sender Policy Framework?