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Category : Troubleshooting and FAQs
Taking care of our customers What factors determine your downstream broadband speed? What are the potential ADSL2+ speeds? When will the migrations begin? Can I change the date my service is due to migrate?
Care Level Days of Cover Target Resolution Time Update Frequency WLR 1 All day Monday to Friday (excluding Bank Holidays) 23:59 on appointment date, if appointment required, or 23:59 of next business day + 1, whichever is later
Some customers may want to keep at least a few of their emails for longer than 30 days, so it’s IMPORTANT you have downloaded your own copy before we remove it from our servers.
Load Windows Live Mail. Click on the “Accounts” tab along the top. Click on the “+Email” symbol on the far left. Make sure this screen is populated as follows
This guide covers the following: How to access the router How to check or change the ADSL login details Checking your line stats/sync information Wireless Game and Application Sharing Event Logs Documentation