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Category : Product User Guides

Broadband Speeds

What is ADSL2+? What is ADSL? How do I check the broadband services available to me, and which speed should I expect to receive? Factors that may affect your speed Tips to speed up your broadband

Broadband Terms and Conditions

Terms and Conditions To obtain a copy of the terms and conditions in relation to an Agreement for this Service, please download a pdf copy for your records.

Broadband Standards of Service

Demon Business Broadband and Demon Premier Broadband are provided with Standards of Service. A Service Credit regime is also part of the Standards of Service.

Premier Broadband Terms and Conditions

Terms and Conditions To obtain a copy of the terms and conditions in relation to an Agreement for this Service, please download a pdf copy for your records.

Fair Usage Policy and Frequently Asked Questions

What is the Fair Usage Policy (FUP)? Why has an FUP been implemented? Does the FUP apply to me? How is the FUP measured?