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Category : Announcements

Withdrawal of Support – Turnpike Email Client

As part of our ongoing commitment to provide excellent levels of support, we are constantly reviewing the products and services we offer to our customers. The Turnpike Email Client is a legacy email service previously provided with Demon Broadband.

Update on UK Upload Server

The previously reported issue with CGI scripts on our uk-upload web hosting platform has now been resolved. However, there is still an ongoing issue with telnet access. Engineers are continuing work to restore the telnet service.

UK Upload Server Maintenance

We will be carrying out emergency maintenance on the uk-upload commerical web server between 20:00 on Monday 11th July and 16:00 on Tuesday 12th July.

Issue with Telephone Support – Resolved

We are currently experiencing issues with Demon Home and Home Office Broadband telephone support. Our call centre is unable to receive inbound calls from customers.

Demon Name Server Change

DEMON NAME SERVER CHANGE (ns2.demon.co.uk) As part of our ongoing routine maintenance activity, we will be replacing the Demon Name Server ns2.demon.co.uk.