Billing Frequently Asked Questions

Billing Frequently Asked Questions
How do I change my billing date?
If you would like to change your Billing Date please contact our Customer Services team.
How do I change my billing frequency?
If you would like to change your Billing Frequency Period please contact our Customer Services team.
How do I change my contact details?
If you would like to change your contact details please contact our Customer Services team.
How do I change my credit/debit card details?
If you would like to change your credit/debit card details please contact our Customer Services team.
How do I update my direct debit details?
If you would like to update your Direct Debit details please contact our Customer Services team.
How can I query charges?
If you would like to query a charge please contact our Customer Services team.
How do I make a payment?
You can make a one-off payment online here.
How do I get a copy invoice?
You can download a copy of your invoice from our E-Billing system, which can be accessed here.