A number of customers have recently completed a survey helping us to understand more about the performance of the new ADSL2+ service. As a result of the survey we have implemented a number of improvements aimed at providing a better level of service.
It would be great to hear from all customers who have the ADSL2+ service to measure how effective these changes have been and to assess if further improvements are required.
Please visit http://www.demon.net/customer-survey/ where you’ll find a questionnaire.
Your feedback is an important part of our service improvement programme.