Demon Online Help Centre

The previously reported issues some Demon customers were experiencing sending emails to Hotmail accounts has now been resolved, following the implementation of a fix on 07/04/2014. We regret any inconvenience this may have caused.

Engineers have confirmed that the previously reported issues some customers were experiencing sending emails to Hotmail accounts should now be resolved. However the implemented fix will take between 24 and 48 hours to fully take effect. A further update will be provided after midday on the 9th April. We regret any inconvenience caused.